I have subsequently emailed them 5 times asking for and updated and then a refund with absolutely no response. When items didn’t arrive I emailed them and they assured me items were due in on 10th June. The value was excellent, as postage was charged once for https://www.ringospin-casino.com/ several smaller items, whereas many other online providers with ‘free postage’ incorporated the cost of postage into the price for each item…. We perform checks on reviews Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Find out how we combat fake reviews.
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- Had to get my bank to block them as they kept taking money from my account even after they told me that my subscription had been cancelled
- Emailed for an update and received a snippy reply from someone basically saying that they were dealing with my order and i had contacted them too early and i no right to be asking for an update yet.
- After having trouble obtaining my refund from this company I went to my bank.
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Truly awful service from start to finish. Surprise surprise no refund yet!!!! Now its the 5th july and still no refund. But due to the fact that i needed the item i said i would wait. My next step is to contact the consumer ombudsman as this is a poor way to handle customers
The Trustpilot Experience
- Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense.
- I contacted customer support and asked for a replacement, a refund or send in for repair.
- The company refunded me without any explanation at all.
- Emailed support got this automatic reply before getting actual support which is telling in a lot of ways.
- Trying to slam a company that is doing their best over such a terrible period is very upsetting.Called the customer who refused to talk to us so we are unable to help her.
Absolutely rubbish customer service. Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense. After another three weeks still no dispatch e-mail or sign of the items I e-mailed them requesting a refund which they have ignored. After a month of waiting we contacted them and they replied saying the items were expected in stock the following week and would be dispatched within two days (if the items had shown as out of stock we would never have ordered in the first place). Dispatch email received straight away but the items never arrived.
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I bought a shirt that didn’t fit nor suit when it arrived. Ordered a shirt for my younger cousin as a gift for his birthday, was super surprised by the total and didn’t realise i could get a genuine football shirt for this kind of price! Great Quality for the price and good delivery
Amazing quality and service
I ordered toys for my daughter on 12th May and it stated 7-14 day delivery. Ordered the therapy game, it was packaged well and arrived in super quick time. I was scammed into a £50 per month streaming service. Claim your profile to access Trustpilot’s free business tools and connect with customers. Well today, the event is over and I do neither have the mats nor my money. The quality is not real rubber like the original car mat.
Company details
Multiple customers complaining of very long wait times or no order at all. The company have blamed me, posting from France and on here COVID to customers too. I would take all unverified reviews with a pinch of salt. Nearly 1 month later im still waiting for the top that was ordered and have emailed again but received no reply yet. Emailed for an update and received a snippy reply from someone basically saying that they were dealing with my order and i had contacted them too early and i no right to be asking for an update yet. I am very impressed with the product, at a very competitive price, it does state delivered within 14 working days, so order in good time if it’s for a special occasion.
Hi JennaThank you so much for your review! My order arrived in 4-5 days, beautifully wrapped boxes & a personal card written by owner~sender to thank me for my purchase! Hi AllisonThank you so very much for this kind review. I absolutely love this boutique and it’s dedication to quality and style.
I wish I were able to attach screenshots of their ‘customer service’ to here to show the true nature of this ‘business’. I have waited a month for the item to arrive, despite their website ‘proudly’ displaying 7-14 working days for worldwide delivery. Amazing products and customer service – can’t wait to reorder! The customer service was amazing and the products are to die for!! Last time I’ll deal with a company I’ve never heard of, now I’ve all the faff of trying to recover my money, thank goodness I used a credit card. Very very poor customer service – non-existent in fact.
Very good people to work with and great quality clothing! Love this shop, Ellissa has great items and is super responsive. My order didn’t arrive quite right, but Ellissa made sure that I was sent my missing product and to keep the incorrect items. As per a couple of other recent reviewers – money taken instantly, confirmation email sent then…..
Topflightjerseys Reviews 79
I paid extra for shipping, only to end up waiting longer than someone who went with the cheaper option. I recently purchased a Flipper Zero, opting for the more expensive shipping option in hopes that it would arrive faster. They took my money, and have been playing games with myself and many others for two weeks now. The whole process has been disgusting.Had their “senior support and head of community” make a statement on Reddit today to cover the mess they made, but make no mistake- the mess isn’t actually being cleaned, they’re just using the good old obfuscate, then guilt, then deflect playbook. Their support doesn’t care at all and keeps barfing up the same useless statements.